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Frequently asked questions

Direct answers to what heads of institutions ask us most.

Question list

What is OurCampusBD?

OurCampusBD is complete management software for schools, madrasahs, academies and coaching centres in Bangladesh. Admissions, student records, attendance, fees and dues, exams and results, staff payroll, notices and guardian SMS all run from a single dashboard, and every institution gets its own subdomain and public website.

How much does school management software cost in Bangladesh?

Under 100 students it is a flat ৳500 per month. At 100 students and above it is ৳5 per student per month. On top of that, the subdomain and hosting cost ৳3,000 per year. Setup, data migration and training carry no separate fee, and no module is sold as a paid add-on.

Is there a free trial?

Yes. There is a 14-day free trial with no card and no advance payment. You can work with real student data during the trial, and if you subscribe afterwards that data stays exactly where it is rather than needing to be re-entered.

Does it work for madrasahs?

Yes. Both Alia and Qawmi madrasahs use OurCampusBD. Classes, subjects, examination patterns and grading are all configured to your institution’s own rules, and you can run separate sections for Hifz, Kitab and general departments, each with its own routine and results.

Can guardians pay fees through bKash or Nagad?

Yes. bKash, Nagad, Rocket, ShurjoPay, Card are all supported, so guardians can pay from their phone. Payments post to the ledger as they arrive, generate a digital receipt and trigger a confirmation SMS. Cash collected at the office is recorded in the same ledger.

Can we bring data across from our old system?

Yes. Student, staff, class and dues lists import from Excel. Whatever shape your existing files are in, we help clean them up and load them, and there is no extra charge for the work.

How long does setup take?

Usually about a week. The subdomain and initial configuration are done within a day; loading student and staff lists and training the office team takes a few days more. A larger institution, or one with a lot of historical data, can take longer.

Is our data secure?

Each institution’s data is stored in isolation, so no institution can see another’s records. Permissions are role-based, meaning a teacher sees only what they need and an accountant sees only the ledger. Backups run on a schedule and all connections are encrypted.

Does it work on a slow internet connection?

Pages are deliberately kept light so they open quickly on a mofussil 3G link. Everything works from a mobile browser, and installing an app is optional rather than required.

How is SMS charged?

SMS credits are purchased separately and drawn down as they are used. Attendance, dues, result and notice messages can go out automatically or be sent manually. Messages are sent in Bangla Unicode, so guardians receive readable Bangla rather than transliteration.

Do you offer refunds?

No. Once an account is provisioned we allocate a subdomain, hosting and storage, and any SMS credits bought are non-returnable. That is precisely why we offer the free trial first: evaluate it fully before any money changes hands.

How do we get support?

WhatsApp (+8801978121827) is the fastest channel and usually gets a reply within minutes. You can also call, or email campus@hamidslab.com. For urgent problems we will screen-share and work through it with you directly.

Still have a question?

Ask us on WhatsApp — you will usually get an answer within minutes.

campus@hamidslab.com